121 Computers

Find what you need here!

Repairs & Servicing

Our friendly Engineers have the answers

Customers can bring their computer in for advice and help or call us for initial advice.

There is no charge for an engineer advising on the work that needs to be carried out.

Customers are contacted by telephone and given updates as work progresses and diagnostics are made. Because the computers are repaired in the large custom built, state-of-the-art workshops on Victoria Road, there are no costly carriage fees or long weeks of waiting for the computer to be returned.

Customers will be advised of approximate turn-around times for the work to be completed and contacted as soon as their equipment is ready for collection.

Excellent Customer Service

High Quality Components

Aftersales Servicing & Repairs

Meet Our Team

Founded in 1999, 121 Computers started as a small call-out service for business and private customers. It quickly expanded to offer equipment supply and computer repair services.

The current location on Victoria Road in Diss was purchased and a new custom store was built in 2007. 121 Computers Services Ltd has since been providing quality service while keeping up with the ever-advancing technology. Next year marks our 20th year in business.

Since 1999, Mary has expanded 121 Computer Services from a local call-out service to a family-run retail store and repair center with a wide product range and great customer service.

Karl has been with the company 6 years. You will find Karl at front of house and is always more than happy to assist you.

Amy has been with the company 13 years. She is our laptop, computer and tablet sales specialist serving you at our front desk and over the phone.

Olly has been with the company 14 years. He is a laptop and computer technician & system builder, specialising in custom builds.

Nathan has been with the company 9 years. He is a laptop and computer technician & system builder, specialising in custom builds.

Feedback from our Customers

I've been a customer of 121 for years, and wouldn't go anywhere else. We've just purchased a new All-In-One computer and 121 have transferred all our data and files from our old computer seamlessly, and everything is working perfectly. Many thanks for your excellent and good value service.
Excellent service, had problems with a slow computer. It was suggested that rather than buy a new one a replacement hard drive was required. Was told it would take a couple of days but actually ready the same say. They also copied everything across so haven't lost any any data. Computer now good as new.
Christopher T.
We have recently used 121 for the first time. Service was fantastic getting both our all in one computer and laptop repaired within just 2 days! We will not hesitate to use them again for all our personal and business computers in the future. Would highly recommend. Thank you all at 121.
Anna P.
My son sent me in with the spec I needed, I showed the young lady and she knew exactly what all the jargon meant! One laptop brought home same day. Always enjoy this shop and I'm so glad it's open again, well done.
Leslie H.

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